Terms of Service

Last updated 19 September 2026

1. What qmetrics is

qmetrics is a searchable directory of public YouTube channels with 1,000 or more subscribers, together with publicly available statistics about them. It is intended for marketers, researchers and agencies looking for channels to work with.

2. YouTube API Services

qmetrics uses the YouTube API Services. By using qmetrics you are also agreeing to be bound by the YouTube Terms of Service. Google's handling of your information is described in the Google Privacy Policy. Our own handling is described in our Privacy Policy.

3. Subscription and billing

Access to qmetrics requires an active subscription of $10 per month (beta pricing). Payment is taken by Stripe; we never see or store your card details.

• Renewal. The subscription renews automatically each month until you cancel, and the card on file is charged on the same day of each month.
• Cancelling. You can cancel at any time from your settings, without contacting us. Cancelling stops future charges; it is not backdated.
• After you cancel. You keep access until the end of the month you have already paid for.
• Refunds. We do not refund part-months. If you were charged in error, or something went wrong, write to us and we will put it right.
• Failed payments. If a payment fails, Stripe retries it for a short period and your access continues meanwhile. If every retry fails, access ends.
• Deleting your account cancels the subscription immediately and deletes your data. The remainder of the paid month is not refunded.
• Price changes. If the price changes we will tell you by email before it affects you, and you can cancel first.

4. Acceptable use

• Do not use qmetrics data to send unsolicited bulk email, or for any purpose prohibited by applicable anti-spam law.
• Do not attempt to re-identify, harass or target any individual.
• Do not scrape, resell or redistribute the database in bulk.
• Do not use the service to build a competing dataset for redistribution.
• Access is per account. Do not share credentials or API keys.

5. Data accuracy

Figures are gathered from public sources and refreshed periodically. Some values — view counts in particular — are stored as YouTube displays them and are approximate. qmetrics is provided without warranty of accuracy, completeness or fitness for a particular purpose.

6. Removal requests

A channel owner may ask for their channel and any associated contact details to be removed. Requests are handled through our contact page and actioned within 30 days. Removed channels are suppressed from future collection as well as deleted from the current dataset.

7. Availability and changes

The service is provided on an "as available" basis and may change or be withdrawn. Material changes to these terms will be reflected in the "last updated" date above. Continued use after a change constitutes acceptance.

8. No warranty

qmetrics is provided “as is” and “as available”. We do not warrant that the service will be uninterrupted or error-free, that the data is complete, current or accurate, or that any contact address still works or will be answered. The database is assembled from public sources that change constantly and you should verify anything you intend to rely on. Nothing here is business, legal or financial advice.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

9. Limitation of liability

Subject to the paragraph above, we are not liable for indirect or consequential loss, nor for loss of profits, revenue, business, opportunity, goodwill or data, however caused.

Our total liability to you for all claims in any twelve-month period is limited to the amount you paid us in that period — which for a $10 monthly subscription is a small sum, and that is deliberate: the price reflects the risk each side carries.

10. Your responsibility for how you use the data

You are the controller of any personal data you export from qmetrics, and you are responsible for complying with the law that applies to your own use of it — including data protection law (UK GDPR, EU GDPR, CCPA and equivalents) and marketing and anti-spam law (PECR, CAN-SPAM, CASL and equivalents). In particular, when you contact a creator you must identify yourself honestly, say why you are contacting them, honour any request to stop, and keep your own record of the lawful basis you are relying on.

You agree to indemnify us against claims, losses and costs arising from your use of the service or the data in breach of these terms or of any law.

11. Suspension and termination

You may cancel at any time from your settings. We may suspend or terminate an account that breaches these terms — scraping the site, sharing a login, reselling the data, or using contacts for spam — and where a breach is serious we may do so without notice and without refund. We may also withdraw the service entirely; if we do, we will give reasonable notice and refund any period paid for but not delivered.

12. Events outside our control

We are not liable for failure to provide the service caused by something beyond our reasonable control, including the acts of third parties we depend on — YouTube and its API, our hosting provider, and our payment processor.

13. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer rather than a business, this does not deprive you of the protection of the mandatory law of the country you live in.

These terms are the entire agreement between us about the service. If any part is found unenforceable, the rest continues to apply. We may update them; if a change materially affects you we will tell you by email before it takes effect, and continuing to use the service after that is acceptance.

14. Contact

Questions about these terms, or a removal request, go through the contact page.